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About our theme and cover
The theme of FCCI’s 2022 Annual Report is Exceeding Expectations. It’s a powerful and actionable statement. A call to every teammate:
To do what we say we’ll do.
This is what our agency partners and policyholders count on. It's what makes FCCI unique in the insurance marketplace and earned our reputation for going above and beyond to serve our customers. As you’ll read in this report, our teammates exceed expectations every day. Whether processing claims quickly and fairly, delivering creature comforts after a hurricane, or supporting our communities through our eighth pillar.
It's also how our financial strength provides policyholders the coverage they need to help protect their businesses. And, since 1959, it's how we've kept our promise to our customers and each other – to always put people first.
Breaking Barriers at the Special Olympics
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How FCCI Reached $1 Billion in Direct Written Premium
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